McDonald’s is seeking an experienced Shift Supervisor to join its restaurant team in Mackay, Queensland. This is a full-time position offering 38 hours per week with an annual salary of $76,515 plus superannuation. The successful candidate will supervise daily restaurant operations, manage team members, deliver excellent customer service, monitor inventory, maintain workplace safety, and support efficient store performance.

This full-time hours 38 hours per week salary $76,515 per year additional pay superannuation location mackay, queensland workplace on-site opportunity offers competitive compensation and career growth.

Job Highlights

Category	Details
Job Title	Shift Supervisor
Company	Full-Time
Location	Mackay, Queensland, Australia
Employment Type	Full-Time Hours 38 hours per week Salary $76,515 per year Additional Pay Superannuation Location Mackay, Queensland Workplace On-site
Work Arrangement	On-site
Salary	$76,515 per year plus superannuation
Experience Required	AQF Certificate II, Certificate III, or a higher qualification in retail, hospitality, business, leadership, management, or a related field, or equivalent qualifications.
Industry	See job overview
Status	Open

Why Consider This McDonald’s Shift Supervisor Opportunity?

McDonald’s is one of the world’s leading quick-service restaurant brands, serving millions of customers every day. The company is known for delivering quality food, outstanding customer service, employee development, and career advancement opportunities in a fast-paced and supportive work environment.

This position offers practical experience in a professional environment.

This opportunity may be a good fit for professionals who want:

• A reliable full-time hours 38 hours per week salary $76,515 per year additional pay superannuation location mackay, queensland workplace on-site position.
• Competitive pay and benefits.
• Structured training and professional development.
• Long-term career progression.
• Opportunities to continue building your career.

Strong demand continues across this sector in Australia, creating ongoing opportunities for dedicated professionals.

Job Overview

McDonald’s is seeking an experienced Shift Supervisor to join its restaurant team in Mackay, Queensland. This is a full-time position offering 38 hours per week with an annual salary of $76,515 plus superannuation. The successful candidate will supervise daily restaurant operations, manage team members, deliver excellent customer service, monitor inventory, maintain workplace safety, and support efficient store performance.

What Does a Typical Workday Look Like?

A typical day as a McDonald’s Shift Supervisor may include:

• Supervise restaurant staff.
• Allocate daily work duties.
• Train new employees.
• Handle customer concerns.
• Monitor stock levels.
• Maintain safety standards.
• Support restaurant operations.
• Oversee food quality.
• Complete shift reports.

Every day provides opportunities to contribute to team success and deliver high-quality results.

About Full-Time

McDonald’s is one of the world’s leading quick-service restaurant brands, serving millions of customers every day. The company is known for delivering quality food, outstanding customer service, employee development, and career advancement opportunities in a fast-paced and supportive work environment.

McDonald’s Shift Supervisor Responsibilities

Successful applicants may be responsible for:

• Deliver friendly and efficient customer service.
• Handle customer enquiries and resolve complaints professionally.
• Prepare employee work schedules and allocate daily duties.
• Recruit, train, supervise, and evaluate team members.
• Support employee development and performance management.
• Monitor inventory levels and order supplies when required.
• Ensure accurate product pricing and merchandising.
• Maintain food quality and operational standards.
• Enforce workplace health and safety procedures.
• Promote McDonald’s open-door communication policy.
• Support smooth day-to-day restaurant operations.

McDonald’s Shift Supervisor Requirements

Applicants should have:

• AQF Certificate II, Certificate III, or a higher qualification in retail, hospitality, business, leadership, management, or a related field, or equivalent qualifications.
• At least 12 months of supervisory experience in retail, hospitality, fast food, customer service, or a similar industry.
• Applicants without formal qualifications may be considered if they can demonstrate relevant practical supervisory experience.
• Candidates with 2 or more years of fast-food chain supervisory experience will be highly regarded.
• Ability to work flexible shifts, including nights, weekends, and public holidays.
• Willingness to relocate if required.
• Team leadership
• Fast-food operations
• Customer service
• Staff supervision
• Employee training
• Inventory management
• Conflict resolution
• Workplace safety
• Communication skills
• Time management
• Problem-solving
• Shift planning
• Food safety
• Leadership
• Organisation

Salary and Earnings Information

The McDonald’s Shift Supervisor position offers:

$76,515 per year plus superannuation

Employees may also benefit from additional incentives, training, and career progression opportunities depending on performance and operational requirements.

This role provides valuable experience and opportunities for long-term professional development.

Benefits and Advantages

Benefits include:

Can International Applicants Apply for This McDonald’s Shift Supervisor Job?

This job listing does not confirm whether visa sponsorship is available for international applicants.

Candidates interested in working in Australia should verify employer requirements, work authorization eligibility, and applicable immigration pathways before applying.

Applicants should also confirm that they meet all qualifications and licensing requirements before submitting an application.

Who Is This McDonald’s Shift Supervisor Job Best For?

This opportunity may be suitable for:

• Experienced McDonald’s Shift Supervisor professionals.
• Individuals seeking full-time hours 38 hours per week salary $76,515 per year additional pay superannuation location mackay, queensland workplace on-site employment in Australia.
• Applicants committed to professional excellence.
• Team-oriented professionals who value growth.
• Candidates who meet the role requirements and work authorization criteria.

Work Environment

This role is based in a busy McDonald’s restaurant where teamwork, customer satisfaction, and operational excellence are priorities. Shift Supervisors work closely with restaurant crew members to maintain high service standards while ensuring food safety and workplace compliance.

The work environment focuses on:

• Teamwork.
• Professional development.
• Safety and compliance.
• Quality service delivery.
• Respect and accountability.

Employees receive ongoing support while contributing to organizational success.

Frequently Asked Questions

Is this a full-time position?

Yes. This is a full-time role with 38 working hours per week.

What is the salary?

The annual salary is $76,515 plus superannuation.

What qualifications are required?

Applicants should have an AQF Certificate II, III, or higher in a relevant field, or equivalent experience.

Is previous fast-food experience required?

Yes. Supervisory experience in a fast-food chain or similar hospitality environment is required.

Will I need to work weekends?

Yes. The role includes flexible shifts that may involve weekends, evenings, nights, and public holidays.

Can applicants without formal qualifications apply?

Yes. Candidates with practical supervisory experience may also be considered.

Is relocation required?

Applicants should be willing to relocate if necessary.

Application Tips for McDonald’s Shift Supervisor Jobs

Before applying:

• Highlight your fast-food or hospitality supervisory experience.
• Include leadership achievements on your resume.
• Mention any AQF or hospitality qualifications.
• Demonstrate experience with inventory and staff scheduling.
• Emphasize customer service and problem-solving skills.
• Be prepared to answer questions about relocation and flexible working hours.
• Tailor your resume specifically for McDonald’s management roles.
• Why are you the right candidate for this role?
• Are you available to start immediately?
• Do you hold a Certificate II, III, or higher qualification in retail or a related field?
• Do you have experience working in a fast-food chain?
• Are you willing to relocate if required?
• Can you work weekends, nights, public holidays, and other flexible shifts?

A strong application should clearly demonstrate your skills, experience, and commitment to delivering high-quality results.

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How to Apply

If this McDonald’s Shift Supervisor opportunity matches your skills and career goals, prepare your updated resume together with a cover letter highlighting your relevant experience, qualifications, and achievements.

Interested candidates are encouraged to apply as soon as possible because popular positions can receive a high number of qualified applicants.