If you have experience in customer service, counter sales, warehouse operations, or inventory management, this Customer Service / Counter Sales / Stores Supervisor job in Eagle Farm, Queensland could be a strong opportunity to take the next step in your career.

The position combines several areas of business operations. You’ll interact with customers, assist with sales, supervise store activities, coordinate stock and orders, and support warehouse operations. That makes this role particularly suitable for someone who enjoys a mixture of customer-facing work and practical operational responsibilities.

The employer is an established industrial products supplier with a focus on fluid and motion control products. For someone looking to build experience in industrial sales, customer service, stores management, or warehouse supervision, the position offers an opportunity to develop a broad range of transferable skills.

The exact salary has not been disclosed in the supplied job information, so applicants should confirm the remuneration package during the recruitment process.

Job Highlights

Details	Information
Position	Customer Service / Counter Sales / Stores Supervisor
Location	Eagle Farm, Queensland, Australia
Employment Type	Full-Time
Industry	Industrial Sales & Distribution
Salary	Not specified
Workplace	On-site
Experience	Customer service or counter sales experience preferred
Supervisory Experience	Advantageous
Warehouse Experience	Helpful
Career Growth	Advancement opportunities
Visa Sponsorship	Not specified
Status	Applications open

Why Consider This Opportunity?

This isn’t a role limited to one area of the business. Instead, it combines customer service, sales, inventory, stores supervision, and warehouse operations.

That combination can make the position attractive to someone who wants to broaden their experience and move toward a supervisory or operations-focused career.

Build Leadership Experience

If you’re already working in customer service, sales, or warehousing, this position could give you greater responsibility for coordinating daily operations and supporting other team members.

Develop Multiple Skills

The role involves customer interaction, stock management, order coordination, administration, and warehouse support. Developing skills across these areas can make your experience more versatile.

Work in Industrial Distribution

The employer supplies fluid and motion control products to industrial customers. This gives employees the opportunity to gain experience in a specialised business-to-business environment.

Career Development

The supplied job information indicates that there are opportunities for career advancement. This may appeal to candidates looking for a position that can support longer-term professional development.

A Varied Working Day

If you prefer a role where you’re not doing exactly the same task throughout the day, this position combines counter sales, customer service, inventory work, supervision, and warehouse coordination.

Job Overview

The Customer Service / Counter Sales / Stores Supervisor will help coordinate the day-to-day activities of the company’s customer service, counter sales, stores, and warehouse functions.

A major part of the position involves helping customers with product enquiries and orders while also ensuring stock and store operations run efficiently.

You’ll work with customers, warehouse employees, suppliers, and internal teams. Attention to detail is important because accurate inventory records and correctly processed orders can directly affect customer service and business operations.

The position therefore suits someone who can move comfortably between customer-facing responsibilities and practical store or warehouse tasks.

What Does a Typical Workday Look Like?

The exact daily schedule isn’t provided, but the role is likely to involve a mixture of customer service, sales support, inventory management, and supervision.

You may begin the day by reviewing customer orders, checking stock availability, and coordinating incoming or outgoing deliveries.

During the day, you’ll assist customers at the counter, respond to product enquiries, process orders, and work with colleagues to ensure products are available when required.

You may also monitor inventory levels, update stock records, support warehouse activities, and coordinate deliveries.

As a supervisor, you’ll help ensure that daily store operations remain organised and that customer service standards are maintained.

The ability to manage several tasks at once will be important, particularly during busy periods.

About the Employer

The employer is described as an established supplier of fluid and motion control products, serving industrial customers throughout Australia.

The company has developed a reputation around product quality, technical expertise, and customer support. Employees work in a professional environment where teamwork, customer service, and operational efficiency are important.

The supplied job information also indicates opportunities for career development, making the position potentially suitable for someone who wants to build a longer-term career within industrial sales and distribution.

Key Job Responsibilities

As Customer Service / Counter Sales / Stores Supervisor, your responsibilities may include:

Supervising daily customer service and counter sales activities.
Assisting customers with product enquiries.
Processing customer orders.
Supporting sales activities.
Managing inventory and warehouse stock.
Monitoring stock levels.
Coordinating incoming and outgoing orders.
Supporting warehouse and stores employees.
Maintaining accurate inventory records.
Coordinating deliveries.
Preparing sales documentation.
Resolving customer enquiries.
Working with suppliers and internal teams.
Supporting improvements to operational efficiency.
Following workplace health and safety procedures.
Helping maintain high customer service standards.

Requirements

The position is suitable for candidates who can demonstrate relevant customer service, sales, stores, or warehouse experience.

Key Requirements

Applicants should have:

Previous customer service or counter sales experience.
Strong communication skills.
Good organisational abilities.
Attention to detail.
Basic computer skills.
Ability to multitask.
Ability to work independently.
Ability to work effectively as part of a team.

Helpful Experience

The following experience may strengthen your application:

Supervising a stores or warehouse team.
Inventory management.
Warehouse operations.
Industrial product sales.
Order processing.
Stock control.
Customer service in a business-to-business environment.

Skills You Should Highlight

When preparing your resume, consider highlighting:

Customer service
Counter sales
Inventory management
Stock control
Warehouse operations
Team leadership
Communication
Problem-solving
Time management
Computer literacy
Order processing
Sales support
Attention to detail

If you’ve previously helped improve stock accuracy, handled customer complaints, coordinated deliveries, supervised employees, or processed high volumes of orders, those achievements can make your application stronger.

Salary and Earnings Potential

The employer has not provided a specific salary for this position.

Rather than assuming a salary range, applicants should confirm the remuneration package directly through the recruitment process.

Questions worth asking include:

What is the base salary?
Are there performance-based incentives?
What are the standard working hours?
Is overtime available?
Are there additional allowances?
What other employment benefits are included?

Because this is a full-time supervisory role, candidates should compare the complete employment package rather than looking at salary alone.

Benefits and Career Development

The supplied information indicates:

Full-time employment.
Career growth opportunities.
Opportunities for advancement.
Professional working environment.
Experience within industrial sales and distribution.

The employer has not provided specific details about health insurance, bonuses, paid overtime, transportation assistance, or other additional benefits.

Applicants should confirm the full benefits package before accepting an offer.

Can Foreign Workers Apply?

The supplied job advertisement does not confirm visa sponsorship or work permit assistance.

If you’re applying from outside Australia and require employer sponsorship or another form of work authorization, you should confirm your eligibility and ask the employer or recruiter whether international applicants are being considered.

Do not assume that visa sponsorship is available unless it is explicitly confirmed.

Who Is This Job Best For?

This position could be a good fit if you:

✅ Have customer service experience.
✅ Have counter sales experience.
✅ Enjoy working directly with customers.
✅ Have inventory or warehouse experience.
✅ Have supervised employees or store operations.
✅ Are organised and detail-oriented.
✅ Can manage several tasks at once.
✅ Communicate confidently with customers and colleagues.
✅ Enjoy a fast-paced working environment.
✅ Want to develop your leadership skills.
✅ Are interested in industrial sales and distribution.

Frequently Asked Questions

1. Is this a full-time position?

Yes. The position is advertised as a full-time opportunity.

2. Where is the job located?

The role is based in Eagle Farm, Queensland.

3. Is supervisory experience required?

Previous supervisory experience is an advantage, although the supplied listing does not state that it is an absolute requirement.

4. What type of work will I perform?

You’ll combine customer service, counter sales, inventory management, stores supervision, order coordination, and warehouse support.

5. Is warehouse experience helpful?

Yes. Warehouse and inventory management experience can strengthen your application.

6. Does the employer disclose the salary?

No. The supplied job information does not provide a specific salary.

7. What industry does the employer operate in?

The employer supplies fluid and motion control products to industrial customers.

8. Are there career development opportunities?

Yes. The supplied information indicates opportunities for career advancement.

9. Does the listing mention visa sponsorship?

No. Visa sponsorship or work permit assistance has not been specified.

10. What should I highlight on my resume?

Focus on customer service, counter sales, stock control, warehouse operations, inventory management, leadership, communication, and order processing experience.

Application Tips

A targeted application can make it easier for the recruiter to see how your experience matches the role.

Highlight Customer Service Experience

Show that you’re comfortable dealing with customers, answering product questions, processing orders, and resolving enquiries.

Emphasise Supervisory Experience

If you’ve supervised employees, coordinated shifts, or managed store operations, make this clear on your resume.

Include Inventory Experience

Mention stock control, inventory accuracy, warehouse management, deliveries, product ordering, and related responsibilities.

Mention Industrial Experience

If you’ve worked with industrial products, tools, machinery, engineering supplies, or business-to-business customers, include that experience.

Demonstrate Organisation

The position involves multiple responsibilities, so highlight your ability to prioritise tasks and maintain accurate records.

Proofread Your Application

Make sure your resume is current, easy to read, and specifically tailored to the Customer Service / Counter Sales / Stores Supervisor position.

How to Apply

If your experience matches the requirements, prepare an updated resume that highlights your customer service, counter sales, inventory, warehouse, leadership, and supervisory experience.

Make sure any relevant industrial product knowledge or stores management experience is clearly visible.

Submit your application through the advertised online recruitment listing:

👉 Apply for the Customer Service / Counter Sales / Stores Supervisor position

Before submitting, check that your contact information is current and that your most relevant experience appears near the top of your resume.

Related Jobs to Explore

If this opportunity matches your experience, you may also want to explore:

Looking at related roles can help you compare responsibilities, salary packages, locations, and opportunities for career progression.

Final Thoughts

The Customer Service / Counter Sales / Stores Supervisor position in Eagle Farm, Queensland offers an opportunity for someone with a combination of customer service, sales, inventory, and warehouse experience to move into a broader operational role. The position is particularly suited to candidates who enjoy working with customers but also want responsibility for stock, store operations, order coordination, and team support.

The salary has not been disclosed, so applicants should confirm the remuneration and complete benefits package during the recruitment process. Likewise, international applicants should confirm work authorization requirements because visa sponsorship has not been specified. If your background matches the core requirements, tailor your resume carefully, highlight your most relevant experience, and submit your application through the advertised recruitment channel.