CLLIX Apartments and Hotels is seeking an experienced Front Office Supervisor to oversee the daily operations of its Front Office Department in South Brisbane. The successful candidate will lead reception staff, deliver outstanding guest service, coordinate daily front desk activities, support workforce planning, and work closely with other departments to ensure an exceptional guest experience.
This full-time location south brisbane, queensland salary not specified industry hospitality & hotels work schedule rotating roster including weekends and public holidays opportunity offers competitive compensation and career growth.
Job Highlights
| Category | Details |
|---|---|
| Job Title | Front Office Supervisor |
| Company | Full-Time |
| Location | South Brisbane, Queensland, Australia |
| Employment Type | Full-Time Location South Brisbane, Queensland Salary Not specified Industry Hospitality & Hotels Work Schedule Rotating roster including weekends and public holidays |
| Work Arrangement | On-site |
| Salary | Competitive Salary |
| Experience Required | Previous leadership experience in hotel front office, guest services, or hotel reception. |
| Industry | See job overview |
| Status | Open |
Why Consider This Front Office Supervisor Opportunity?
CLLIX Apartments and Hotels is a leading Australian hospitality provider managing more than 8,500 self-contained apartments across over 52 properties in Brisbane, the Gold Coast, Sunshine Coast, Melbourne, and Adelaide. The company combines the comfort of apartment living with professional hotel services while using innovative technology to deliver memorable guest experiences. CLLIX is committed to diversity, inclusion, and creating an inclusive workplace where every team member is valued.
This position offers practical experience in a professional environment.
This opportunity may be a good fit for professionals who want:
- A reliable full-time location south brisbane, queensland salary not specified industry hospitality & hotels work schedule rotating roster including weekends and public holidays position.
- Competitive pay and benefits.
- Structured training and professional development.
- Long-term career progression.
- Opportunities to continue building your career.
Strong demand continues across this sector in Australia, creating ongoing opportunities for dedicated professionals.
Job Overview
CLLIX Apartments and Hotels is seeking an experienced Front Office Supervisor to oversee the daily operations of its Front Office Department in South Brisbane. The successful candidate will lead reception staff, deliver outstanding guest service, coordinate daily front desk activities, support workforce planning, and work closely with other departments to ensure an exceptional guest experience.
What Does a Typical Workday Look Like?
A typical day as a Front Office Supervisor may include:
- Supervise front desk operations.
- Welcome and assist hotel guests.
- Resolve guest concerns.
- Coordinate room allocations.
- Prepare staff rosters.
- Conduct team briefings.
- Monitor operational procedures.
- Train front office employees.
- Collaborate with other hotel departments.
Every day provides opportunities to contribute to team success and deliver high-quality results.
About Full-Time
CLLIX Apartments and Hotels is a leading Australian hospitality provider managing more than 8,500 self-contained apartments across over 52 properties in Brisbane, the Gold Coast, Sunshine Coast, Melbourne, and Adelaide. The company combines the comfort of apartment living with professional hotel services while using innovative technology to deliver memorable guest experiences. CLLIX is committed to diversity, inclusion, and creating an inclusive workplace where every team member is valued.
Front Office Supervisor Responsibilities
Successful applicants may be responsible for:
- Supervise the daily operations of the Front Office Department.
- Lead and support front office team members.
- Deliver exceptional customer service to guests.
- Handle guest enquiries, feedback, and complaints professionally.
- Assist with guest arrivals, departures, and room allocations.
- Coordinate VIP guest requests.
- Monitor cash handling and key control procedures.
- Support roster preparation and workforce planning.
- Conduct team briefings and operational updates.
- Train, coach, and mentor new and existing employees.
- Ensure compliance with company policies and service standards.
- Work closely with housekeeping, maintenance, reservations, and other departments.
Front Office Supervisor Requirements
Applicants should have:
- Previous leadership experience in hotel front office, guest services, or hotel reception.
- Strong understanding of hotel front office operations.
- Excellent customer service skills.
- Strong communication and interpersonal abilities.
- Leadership and team development experience.
- Excellent problem-solving and conflict resolution skills.
- Strong organisational and time management skills.
- Experience using hotel property management systems.
- Good computer literacy.
- Ability to work rotating shifts, including weekends, evenings, and public holidays.
- Full Australian working rights.
- Front office supervision
- Hotel operations
- Guest services
- Customer service
- Staff leadership
- Conflict resolution
- Team coaching
- Workforce planning
- Cash handling
- Property management systems
- Communication
- Organisation
- Time management
- Problem-solving
- Attention to detail
Salary and Earnings Information
The Front Office Supervisor position offers:
Competitive Salary
Employees may also benefit from additional incentives, training, and career progression opportunities depending on performance and operational requirements.
This role provides valuable experience and opportunities for long-term professional development.
Benefits and Advantages
Benefits include:
- Career development opportunities
- Work with one of Australia’s growing hospitality providers
- Supportive and inclusive workplace
- Ongoing training and professional development
- Opportunity to work across premium apartment hotels
Can International Applicants Apply for This Front Office Supervisor Job?
This job listing does not confirm whether visa sponsorship is available for international applicants.
Candidates interested in working in Australia should verify employer requirements, work authorization eligibility, and applicable immigration pathways before applying.
Applicants should also confirm that they meet all qualifications and licensing requirements before submitting an application.
Who Is This Front Office Supervisor Job Best For?
This opportunity may be suitable for:
- Experienced Front Office Supervisor professionals.
- Individuals seeking full-time location south brisbane, queensland salary not specified industry hospitality & hotels work schedule rotating roster including weekends and public holidays employment in Australia.
- Applicants committed to professional excellence.
- Team-oriented professionals who value growth.
- Candidates who meet the role requirements and work authorization criteria.
Work Environment
This role is based in a modern apartment hotel where excellent guest service is the top priority. You’ll work closely with reception staff, housekeeping, maintenance, and reservations teams in a fast-paced environment that values teamwork, professionalism, and continuous improvement.
The work environment focuses on:
- Teamwork.
- Professional development.
- Safety and compliance.
- Quality service delivery.
- Respect and accountability.
Employees receive ongoing support while contributing to organizational success.
Frequently Asked Questions
Is this a full-time position?
Yes. This is a full-time Front Office Supervisor position.
Is the salary listed?
No. The employer has not disclosed the salary.
What experience is required?
Applicants should have previous leadership experience in hotel front office, guest services, or hotel reception.
Do I need experience with hotel software?
Yes. Experience using hotel property management systems is preferred.
Will I work weekends and public holidays?
Yes. The position requires flexibility to work rotating rosters, including weekends, evenings, and public holidays.
Do I need Australian working rights?
Yes. Applicants must have full Australian working rights.
What departments will I work with?
You will collaborate with housekeeping, maintenance, reservations, and other operational teams.
Application Tips for Front Office Supervisor Jobs
Before applying:
- Highlight your hotel front office leadership experience.
- Include experience using hotel property management software.
- Showcase customer service achievements.
- Demonstrate your ability to supervise and motivate teams.
- Mention experience resolving guest complaints professionally.
- Highlight flexibility to work rotating shifts.
- Tailor your resume to hospitality management positions.
A strong application should clearly demonstrate your skills, experience, and commitment to delivering high-quality results.
You May Also Like
- Bottle Shop Manager Jobs in Kwinana, Western Australia – Permanent Full-Time Role With Competitive Salary
- Front Office Supervisor Job in South Brisbane Australia – Full-Time Hotel Career Opportunity
- Customer Service / Counter Sales / Stores Supervisor Jobs in Eagle Farm, Australia – Full-Time Opportunity
- Assistant Store Manager Jobs in Warwick Farm, NSW, Australia 2026 – Competitive Salary Package, Benefits, Requirements & How to Apply
How to Apply
How to Apply
If this Front Office Supervisor opportunity matches your skills and career goals, prepare your updated resume together with a cover letter highlighting your relevant experience, qualifications, and achievements.
Interested candidates are encouraged to apply as soon as possible because popular positions can receive a high number of qualified applicants.